Exchange and Return Policy

We want you to be delighted with your purchase! If something isn't quite right, here's how our exchange process works.

1. Eligibility for Exchange

• Exchanges are accepted within 14 days of delivery.
• Items must be unused, in their original packaging, and in the same condition you received them.
• A proof of purchase (such as your order confirmation or receipt) is required.

2. How to Request an Exchange

• Email us or contact on our whatsapp number with your order number and the item you’d like exchanged.
• We’ll send you instructions and the exchange shipping address.
• You're responsible for shipping costs unless the item is damaged, defective, or incorrectly shipped.

3. Processing Your Exchange

• Once we receive and inspect your returned item, we'll confirm whether it’s eligible for an exchange.
• If approved, we’ll ship the new item as soon as possible.
• If the replacement item is unavailable or you prefer a refund, we’ll offer that instead.